1. Introduction
Welcome to NTech Digitals ("we," "us," or "our"). We are an SEO and digital marketing agency based in Bangalore, India, specializing in Local SEO, Google Business Profile (GBP/GMB) optimization, website design, programmatic SEO, and backlink services.
We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ntechdigitals.com or engage our services. Please read it carefully.
By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our website.
2. Data We Collect
We may collect, use, store, and transfer different kinds of personal data about you, grouped as follows:
2.1 Identity Data
First name, last name, username, or similar identifier provided when you fill out our contact forms, lead audit forms, or when engaging our services.
2.2 Contact Data
Email address, phone number, business name, city/location, and website URL — collected when you request a free SEO audit, fill a contact form, or sign up for our services.
2.3 Business & GBP Data
Information about your business including your Google Business Profile (GBP) details, current Google Maps rankings, website URL, target keywords, industry type, and geographic service area — collected when you onboard as a client for our Local SEO or GMB optimization services.
2.4 Technical Data
Internet Protocol (IP) address, browser type and version, time zone setting, operating system, referring URLs, pages visited, and session duration — collected automatically via cookies and analytics tools.
2.5 Usage Data
Information about how you use our website, including pages viewed, buttons clicked, forms submitted, and time spent on site.
2.6 Communications Data
Any correspondence you send to us, including emails, WhatsApp messages, and form submissions.
3. How We Collect Data
We collect data through the following means:
- Direct interactions: When you fill out our contact form, request a free SEO audit, submit a lead form, send us an email, or engage our services.
- Automated technologies: As you interact with our website, we automatically collect Technical and Usage Data through cookies, server logs, and similar technologies.
- Third parties: We may receive data from analytics providers (Google Analytics), advertising platforms, and social media networks when you interact with our ads or social content.
- Service delivery: When you become a client, we collect business data necessary to deliver our SEO, GBP optimization, and web design services — including access credentials for tools you authorize us to use.
4. How We Use Your Data
We use your personal data only where the law allows. The lawful bases we rely on include: (a) performance of a contract, (b) your consent, (c) legitimate business interests, and (d) compliance with a legal obligation. We use your data to:
- Respond to your enquiries and send you requested SEO audit reports.
- Provide, manage, and deliver our SEO, GMB, website design, and digital marketing services.
- Onboard you as a client and manage our business relationship.
- Send service updates, progress reports, and campaign performance data relevant to your engagement.
- Send you marketing communications (with your consent, where required) about our services and industry insights. You can opt out at any time.
- Improve our website, services, and user experience.
- Comply with legal and regulatory requirements.
- Detect and prevent fraud or abuse of our services.
⚠️ We will never sell, rent, or trade your personal data to third parties for their own marketing purposes.
5. Third-Party Services
To deliver our services effectively, we work with trusted third-party service providers. These may include:
- Google Analytics & Google Tag Manager — for website traffic analysis (governed by Google's Privacy Policy).
- Google Workspace (Gmail, Drive, Docs) — for internal communication and document management.
- Google Search Console & Google Business Profile (GBP) — for delivering SEO and local search optimization services on behalf of clients.
- WhatsApp Business — for client communication.
- Email marketing tools — for newsletters and follow-up communications (only with your consent).
- Payment processors — for handling service fees securely.
Each third party is required to process your data in accordance with their own privacy policies and applicable data protection law. We do not control third-party platforms and encourage you to review their privacy policies.
6. Cookies
Our website uses cookies and similar tracking technologies to improve user experience and analyse site traffic. We use:
- Essential cookies: Required for the website to function correctly.
- Analytics cookies: Google Analytics cookies that help us understand how visitors interact with our site (anonymised where possible).
- Marketing cookies: Used to track visitors across websites and to display relevant advertisements (e.g., Google Ads remarketing).
You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our website.
7. Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements.
For active clients, we retain project data and communications for the duration of the engagement plus a minimum of 3 years. For non-clients (e.g., enquiry data), we retain data for up to 12 months unless you request earlier deletion.
8. Data Security
We have implemented appropriate technical and organisational security measures to protect your personal data against accidental loss, unauthorised access, alteration, disclosure, or destruction. These include:
- Secure HTTPS connections on our website.
- Restricted internal access to personal data on a need-to-know basis.
- Regular security reviews of our systems and processes.
- Secure, password-protected storage for all client credentials and sensitive data.
While we take reasonable precautions, no method of internet transmission is 100% secure. We will notify you of any data breach affecting your rights as required by law.
9. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Right of access: Request a copy of the personal data we hold about you.
- Right to rectification: Request correction of inaccurate or incomplete data.
- Right to erasure: Request deletion of your personal data (subject to legal obligations).
- Right to object: Object to processing of your data for direct marketing purposes.
- Right to withdraw consent: Withdraw consent at any time where processing is based on consent.
- Right to data portability: Request transfer of your data to another service provider.
To exercise any of these rights, contact us at info@ntechdigitals.com. We will respond within 30 days.
10. Children's Privacy
Our website and services are not directed at children under the age of 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a minor, please contact us immediately and we will delete such data promptly.
11. Policy Changes
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we update this policy, we will revise the "Last Updated" date at the top of this page. Your continued use of our website after any changes constitutes your acceptance of the updated Privacy Policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
- Business Name: NTech Digitals
- Location: Bangalore, Karnataka, India
- Email: info@ntechdigitals.com
- Phone / WhatsApp: +91 8431636826